Purchase process
- 21/05/2017
- Step 1: Refer information about the products
- Look up images and other information on the website.
- Prices of the products are located below its page or can be found in the “Support/Price list” section.
- Step 2: Prepare the order, sending the order
- a) Download the order form in the “Support / Download” section. The file when downloaded is an Excel file but has been compressed. You need to right-click on the file and select the "Extract Here" command to extract it into an Excel file.
- b) Fill in the information and quantity in the item code you want to order and then send the order to us by E-mail.
- Or you can also create an order form by yourself then send the form to us by E-mail.
- Step 3: Confirming order information
- When we receive the form by E-mail, we will also check the form, create an Order Confirm E-mail and send it to you to confirm the order information.
- Step 4: Payment
- You will transfer the payment to us then send us a receipt through E-mail to notify us.
- Step 5: Receiving Money - Delivery
- When we received the money, we will send an E-mail to notify you we received the money.
- We prepare the goods (time from 3 days to 2 weeks depending on the order value).
- We will also start delivering goods to you just like what you agreed in the Order Confirm E-mail.
- Step 6: Notifying delivery – receiving goods
- When the delivery is complete, we will send you an E-mail to notify you the delivery is completed.
- After receiving the goods, you should send us a mail to inform us that you have received and your level of satisfaction about the product you have received.