Q: Are you a manufacturer or a trading company ?
A: Yes, we are manufacturers. It's a pleasure to meet you in our factory.
Q: Can you accept customization?
A: Yes, we can provide OEM services. You can customize logo, size, text, background paper color and packaging.
Q: Can you supply me samples ?
A: All of our items are always available in small quantities in stock. You can buy 1 piece per design for reference.
Q: Can you made Customer's own samples ?
A: Yes, There will be a fee for sample production. However, this fee will be deducted when you place an official order.
Q: What's your MOQ ? (standard sample)
A: No minimum order quantity, Greeting cards as samples are available.
Q: What's your MOQ ? (customization sample)
A: With our available samples, customers just change the logo, text, size, background, …Min 500 Pieces per design
Q: What's your MOQ ? (Customer's own designs)
A: With customer's own designs, Min: 1,000 Pieces per design.
Q: what is your mode of transportation?
A: DHL, UPS, TNT, FedEx, EMS, etc., by air or by sea
Q: Do you have FBA service to Amazone ?
A: Yes, we are very familiar with Amazone. You should offer the Amazone FNSKU (label and barcode) to us, then we can according you require ment to ship by air or sea.
Q: Are your products’ prices stable? If it changes frequently, how long is it when a product changes its price?
A: Our export products’ prices are in USD and are very stable. We have been keeping these prices for over 5 years
Q: What is your company's main product ?
A: We specialize in the production of all kinds of cards, however, the type of cards we have strength in are handmade cards. We have started to produce it since 1997.
Q: What production techniques does your company have ?
A: We have almost a full range of techniques in card and packaging production such as: CNC machine (mold making), offset printing machine, digital printing machine, paper cutting machine, die cutting machine, envelope gluing machine, hot stamping machine, embossing machine, backing machine, laminating machine, paper patterning machine, laser cutting machine...
Q: Do you have a quality control process in place to ensure the right product goes in the right package?
A: We have quality control procedures to minimize damage or confusion. All work is also recorded so that if you order more on the next times, its quality or specification will not be changed.
Q: How do you control the quantity?
A: We check the quantity after each stage, but most importantly, we will check the quantity before packing and while packing. We also check the weight of the carton to make sure the quantity of every carton is enough.